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Configuring WebZ to Send ILL Requests to an E-Mail Address

Contents

Introduction
Document Conventions
Information Needed for This Procedure
Step-by-Step Procedure



Introduction

This document describes how to configure WebZ to send ILL requests to a specified e-mail address. These are ILL requests for databases for which you wish to route ILL requests to a single e-mail address. ILL staff can review requests sent to this address and process them consistent with your policies and procedures.

See WebZ and E-Mail ILL Requests for examples of situations where this ILL option may be appropriate and to see an example of an e-mail ILL request.

Note:

You can also configure WebZ to submit ILL requests generated by SiteSearch users to the OCLC ILL Direct Request Service for selected databases while you route requests originating from other databases to an e-mail address. For more information, see WebZ and OCLC ILL Direct Request.



Document Conventions

  • <WebZ_root> is the location of your WebZ environment.
  • Version 4.0.x refers to any SiteSearch 4 version prior to 4.1.0; that is, 4.0.0, 4.0.0a, 4.0.1, or 4.0.2.

Information Needed for This Procedure

Before you start this procedure, make sure that you know the following:

  • Databases for which you wish to enable e-mail ILL requests and the names of their database configuration files
  • Whether you want patrons to reauthenticate periodically if they submit multiple ILL requests during a single session
  • The default method your site uses to ensure copyright compliance
  • Destination e-mail address for ILL requests
  • Name of the SMTP (Simple Mail Transfer Protocol) server at your site that handles e-mail messages originating from SiteSearch
  • Subject line and first line in the body of the message for ILL e-mail requests
  • ILL shipping and billing information for your site
  • Method you wish to use (e-mail or fax) for receiving copies of resources


Step-by-Step Procedure

Follow these steps to enable routing of ILL requests from one or more databases to a specified e-mail address.

Editing Database Configuration Files

1. Use a text editor to open the database configuration file for the first database for which you want to enable e-mail ILL requests. You can find the database configuration files in the <WebZ_root>/ini/dbs directory, where <WebZ_root> is the directory where you installed SiteSearch.

2. Set the ILLService variable (in the [database] section) of the file to EMAIL.

3. Set the isoill variable (in the [Formats] section) refer to the desired formatting configuration file or formatting class):

  • Version 4.1.0:
    • Use the <WebZ_root>/ini/format/obiv1/MarcCatalogILLFormat.ini formatting configuration file for catalog databases.
    • Use the <WebZ_root>/ini/format/obiv1/MarcArticleILLFormat.ini formatting configuration file for citation databases.
    • Use a server-specific formatting configuration file, such as <WebZ_root>/ini/format/obiv1/NotisILLFormat.ini.

           OR

    • Provide your own formatting configuration file..

           OR

    • Use a formatting class, as described for Version 4.0.x.

  • Version 4.0.x:

4. Save and close the database configuration file.

5. Repeat steps 1-4 for any other databases you want to configure to route ILL requests to an e-mail address.

Editing IllService.ini

Note:

You enter default data that applies to all ILL requests in IllService.ini. If you use WebZ's Access component (which includes the accessdb database or your own patron authorization database), to control patron authorization to WebZ, institution-specific information in accessdb or your database overrides the data from IllService.ini when WebZ submits ILL requests to OCLC ILL Direct Request. This applies to the following variables:

  • reauthoLimit (see step 9)
  • requesterNote (see step 12)
  • library delivery information, except for Service and Electronic Service (see step 18)
  • library billing information (see step 21)

6. Use a text editor to open the IllService.ini file. You can find it in the <WebZRoot>/ini/servers directory.

Note:

You do not have to edit anything in the [ILLServer] section of this file to enable e-mail ILL requests. Go to the [IllInfo] section of the file.

7. Are you using the Resource Sharing interface style (rssStyle.ini) or have you customized your WebZ interface by adding an option that allows your patrons to obtain a blank ILL form?

  • Yes. Go to step 8.
  • No. Go to step 9.

8. Edit the DefaultService variable to indicate which method WebZ should use to process ILL requests that patrons initiate by requesting a blank ILL form:

  • To use the e-mail method, set DefaultService to EMAIL.
  • To send the request to OCLC ILL Direct Request, set DefaultService to ISOILL.

9. Set the reauthoLimit variable to specify the number of ILL requests a patron can make before having to reauthenticate.

  • To allow patrons to submit an unlimited number of requests without reauthenticating, set reauthoLimit to 0.
  • To require patrons to reauthenticate after a certain number of requests, set reauthoLimit to the specified number of requests.

10. If you wish, provide a default value for the method your library uses to comply with copyright policy in the CopyrightCompliance field:

  • To indicate conformance to U.S. copyright law, use CCL.
  • To indicate conformance to copyright guidelines, use CCG.
  • If neither of the above methods applies, leave this variable blank.

11. Although OCLC recommends that you leave the NeedBeforeDate variable blank, you can enter a date after which the resource is of no use to the patron. The date format for this variable is YYYYMMDD, where YYYY is the year, MM is the month, and DD is the date.

Note:

This date becomes the default date on the ILL form that patrons complete. Because patrons may forget to edit this field, OCLC recommends that you leave this blank.

12. To include a note that appears in all ILL requests, add the note in the RequesterNote variable.

13. Go to the [Emailinfo] section of the file. In the EmailAddress variable, enter the e-mail address that you wish to use as the destination for e-mail ILL requests.

14. Use the server variable to specify the SMTP (Simple Mail Transfer Protocol) server that handles e-mail requests at your site.

15. Use the from variable to specify the address to insert in the "From:" line of the e-mail message.

17. Use the message variable to specify the first line of the body of the e-mail message.

18. Use the variables in the [LibraryDeliveryInfo] section to provide information about the delivery address and delivery methods for ILL requests.

Most of these variables should be self-explanatory, except for those described in steps 19 and 20. For more information about other variables in this section, see the [LibraryDeliveryInfo] section of the IllService.ini Configuration File document.

Note:

Remove existing data from any of the variables that do not apply to your site. For example, if you don't need to use the ExtendedAddress variable, delete the data for this variable.

19. How do you want lender libraries to send electronic copies of materials to you?

  • By e-mail. Enter EMAIL as the value for the ElectronicService variable. Make sure you provide the e-mail address for sending copies in the Email variable.
  • By fax. Enter FAX as the value for the ElectronicService variable. Make sure you provide the fax number for sending copies in the Fax variable

20. How do you want lender libraries to send hard copies and/or borrowed materials to you?

  • Via U.S. mail. Enter MAIL as the value for the Service variable.
  • Via the U.S. Postal Service's library rate. Enter LIBRARY RATE as the value for the Service variable

21. Use the variables in the [LibraryBillingInfo] section to provide information about how to bill you for ILL requests.

Most of these variables should be self-explanatory. For more information about other variables in this section, see the [LibraryBillingInfo] section of the IllService.ini Configuration File document.

Note:

(1) Remove existing data from any of the variables that do not apply to your site. For example, if you don't need to use the ExtendedAddress variable, delete the data for this variable.

(2) If you enter a value for MaxCostforItem, you must also enter a value for CurrencyCode.

22. Save and close IllService.ini.

Testing WebZ's Ability to Send E-Mail ILL Requests

23. Test your capability to route ILL requests to an e-mail address, using the procedure described in Testing ILL Services.


See Also

Testing ILL Services
WebZ and E-Mail ILL Requests
IllService.ini Configuration File
Database Configuration Files
Access Component Overview
accessdb Database



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