4.1 Training Schedule As previously announced, SiteSearch 4.1 will be released September 20. SiteSearch training sessions have been scheduled for the remainder of the calendar year. All sessions will be held at OCLC's offices in Dublin, OH. WebZ training for new licensees takes place over two days; Database Building and Record Building training both are one day classes. Please note that training during the weeks of Oct. 11 and Dec. 13 will be held for NT users only. Unix classes are available during the weeks of Sept. 27 and Nov. 1. Record Builder training classes for current licensees covers both Unix and NT platforms for all classes. Current licensees may enroll for WebZ and Database Builder training classes as space permits. Please contact Becky Hawk for information, 800/848-5878 ext. 6061. New Licensees  Unix only  NT only  Unix only  NT only   WebZ Sept. 27, 28 Oct. 11, 12 Nov. 1, 2 Dec. 13, 14   Database Builder Sept. 29 Oct. 13 Nov. 3 Dec. 15   Record Builder Sept. 30 Oct. 14 Nov. 4 Dec. 16 Current Licensees Unix and NT Unix and NT Unix and NT Unix and NT   Record Builder Oct. 1 Oct. 15 Nov. 5 Dec. 17
SiteSearch Support Reorg OCLC announced the reorganization of User Support and Custom Services earlier this summer. Victoria Miller, former manager of the department, is now overseeing a new project within Distributed Systems, the OCLC division responsible for the Open SiteSearch Suite. Kara Byerly replaces Victoria as manager of User Services. The Documentation, Training, Product Support and Custom Services units have been merged and renamed Open SiteSearch User Services. Kara has been with SiteSearch for over two years as a product support specialist and technical writer.
Help Zone Update OCLC has updated the Help Zone to offer additional functionality and documentation for SiteSearch users. Users can now search the entire Help Zone site for information or limit the search to a particular zone. Search results are presented by relevancy ranking. OCLC has added documentation for Interlibrary Loan and a detailed explanation of how SiteSearch generates interfaces. Check the What's New section at the top of the Help Zone homepage. Also new to the Help Zone is the Community Zone -- a forum area for SiteSearch users. The Community Zone was started in response to user requests from the March 1999 User Meeting to facilitate communication between users and OCLC. The Community Zone will announce information about upcoming events and provide links to OCLC demonstrations. We hope to provide additional features in the coming months.